All payments are non-refundable or transferable for any reason, including, but not limited to holidays, injuries [old & new], illness, family illness, travel delays, missing buses, work issues, arriving after the class has begun & changing your mind. The cancellation policy applies to all users. In the rare instance a refund is made, a 20% administration charge will be applied.
Your Right to Cancel & Applicable Refund - Yoga Teacher Trainings
You may not cancel a Yoga Teacher Training booking once it has started nor within 30 calendar days of the training start date as we will be unable to fill your place. You do, however, have the following rights to cancel a booking for a Yoga Teacher Training, including where you choose to cancel because we are affected by an event outside our control or if we change these terms to your material disadvantage:
You may cancel any Yoga Teacher Training booking at any time if you contact us within 30 calendar days of the booking date (which is the date we confirm that we accept your booking). We will confirm your cancellation in writing to you.
If you cancel a booking and you have made any payment in advance we will refund this amount to you, less the administration fee.
However, if you cancel a booking and we have already started work on your booking by that time, you will pay us any costs we reasonably incurred in starting to fulfil the booking, and this charge will be deducted from any refund that is due to you or, if no refund is due to you, invoiced to you. We will tell you what these costs are when you contact us. However, where you have cancelled a booking because of our failure to comply with these terms (except where we have been affected by an event outside our control), you do not have to make any payment to us.
To cancel a booking, you can email us by replying to our e-mail confirming your Booking. If you use this method, we will e-mail you to confirm we have received your cancellation.
You can also e-mail us at firstname.lastname@example.org
If you send us your cancellation notice by e-mail, then your cancellation is effective from the date you send the e-mail to us. For example, you will have given us notice in time as long as you get your e-mail to us before midnight on that day.
Once We have begun to provide the training to you, you may cancel the contract for the training with immediate effect by giving us written notice if:
- We break this contract in any material way and we do not correct or fix the situation within 5 working days of you asking us to in writing;
- We go into liquidation or a receiver or an administrator is appointed over our assets;
- We change these terms to your material disadvantage;
- We are affected by an event outside our control.
Early Cancellation - Events, Workshops & Courses
Workshops can be cancelled one full calendar week before the workshop start time. The amount paid for the workshop or event will then be returned to the client's online Wellness Living account as credit, to be used for further services at Sussex Yoga Training Ltd.
Courses may be cancelled one full calendar week before the commencement of the first date the course meets. Thereafter, it is not possible to miss a date of the course & carry it over, no refunds will be made for missed course dates. All dates on the course are booked at the time of purchase.
Late Cancel - Events, Workshops & Courses
No money refunds will be made for workshop, event or course cancellations outside of the cancellation window:
- Seven Days prior to a Workshop or Event's start.
- Seven days prior to first date of commencement of a multiple week course.
No exceptions will be made for any reason. No refund will be given for the workshop, course or event, nor will it be returned to your Wellness Living account with Sussex Yoga Training Ltd.
No Show - Events, Workshops & Courses
If studio users fail to turn up for a workshop, course date or event (“no-show”), the workshop, course or event credit will be deducted from the studio user’s account. No refund will be given.
Returned merchandise, excluding used or opened products/packaging, will be fully refunded if returned within 28 days of purchase with a receipt.
We do not ship products.
All bookings must be paid for at the time of booking, online via the booking system.
Trainings, courses & workshops can be booked up to 18 months in advance.
This contract will be governed by and construed in accordance with English Law & shall be subject to the non-exclusive jurisdiction of the High Court in London.