Sussex Yoga Training Ltd Policies

These policies outline the standards, procedures & responsibilities that guide the delivery of training at Sussex Yoga Training Ltd. They are designed to support a safe, fair and professional learning environment for all learners.


Equality, Diversity & Inclusion Policy

Policy Owner: course founder & creator Lucy Leslie
Last Reviewed: 2026
Next Review: 2027

Statement of Intent

Sussex Yoga Training Ltd is committed to the principles of equality & opportunity. The organisation will ensure that no individual is unlawfully discriminated against due to age, sex, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, or sexual orientation, together the protected characteristics defined within the Equality Act 2010.

Sussex Yoga Training Ltd will ensure that access is available to everyone who wishes to participate in training, events, retreats, workshops or courses. All learners will be treated fairly and in accordance with the law.

Purpose of the Policy

Sussex Yoga Training Ltd recognises that inequality & discrimination still exist and that these may limit opportunities to participate equally in yoga education.

This policy promotes inclusion and outlines the steps Sussex Yoga Training Ltd will take to prevent discrimination or unfair treatment.

Legal Requirements

Sussex Yoga Training Ltd recognises its legal obligations under the Equality Act 2010 and any subsequent equality legislation that may apply.

Discrimination, Harassment, Victimisation & Bullying

Direct discrimination
Treating someone less favourably because of a protected characteristic.

Indirect discrimination
Applying a policy or practice that disadvantages people with a protected characteristic.

Harassment
Unwanted behaviour that violates a person's dignity or creates an offensive or hostile environment.

Victimisation
Treating someone unfairly because they have exercised their legal rights.

Bullying
The misuse of power or position to undermine an individual.

Reasonable Adjustments

Sussex Yoga Training Ltd will consider reasonable adjustments for disabled learners where appropriate.

Implementation

This policy will be communicated to tutors, assessors, staff & learners.

Any breach of this policy may result in appropriate action.

Monitoring

Sussex Yoga Training Ltd will monitor and review practices regularly to ensure fairness and inclusion.

Contact

For enquiries please contact:

info@sussexyogatraining.uk


Quality Assurance Policy

Policy Owner: course founder & creator Lucy Leslie
Last Reviewed: 2026
Next Review: 2027

Sussex Yoga Training Ltd monitors and evaluates its training systems, policies & procedures to ensure the quality of its teacher training programmes.

Tutor Requirements

Tutors delivering training for Sussex Yoga Training Ltd must hold:

• Advanced Yoga Teacher Certification, or
• Level 3 Diploma Certification

with a minimum of 500 hours of yoga teacher training.

Tutors are expected to engage in ongoing Continuing Professional Development (CPD) in order to maintain and develop their teaching knowledge and professional skills.

CPD activities may include:

• professional training courses
• mentoring or supervision
• teaching observation
• research or personal study
• participation in workshops, retreats or relevant educational events

CPD activity will normally take place each year and may vary depending on teaching commitments and professional circumstances.

CPD activity may be reviewed periodically by course founder & creator Lucy Leslie as part of the quality assurance process.

Assessor Requirements

Assessors must hold:

• Advanced Yoga Teacher Certification, or
• Level 3 Certification

with a minimum of 500 hours of yoga teacher training, and

• significant professional teaching experience, normally a minimum of eight years.

Assessors are expected to engage in ongoing Continuing Professional Development (CPD) in order to maintain professional knowledge and assessment standards.

CPD activities may include:

• attendance at professional training or CPD events
• mentoring or supervision
• observation of teaching
• research, reading or self-directed study
• participation in relevant workshops or courses

CPD activity is expected to take place regularly and may vary according to professional commitments.

Records of CPD may be reviewed periodically by course founder & creator Lucy Leslie as part of the quality assurance process.

Observation & Moderation

Assessors may observe teaching sessions, review assignments and moderate coursework to ensure consistency in standards.

Lesson plans and course plans may also be reviewed.

Standardisation

Tutors & assessors will meet annually to ensure consistent assessment standards across programmes.

Tutor Induction

New tutors are introduced to Sussex Yoga Training Ltd systems and teaching standards before joining the teaching team.

Feedback

Learner feedback is collected after training programmes and used to inform improvements.

Course updates are communicated via:

• the website
• enrolment materials
• pre-course meetings


Maintaining the Standards of Our Qualifications

Policy Owner: course founder & creator Lucy Leslie
Last Reviewed: 2026
Next Review: 2027

Sussex Yoga Training Ltd is committed to maintaining high standards in all training programmes.

The aim of the training is to help learners develop the knowledge, skills and confidence required to teach safe & accessible yoga classes.

Sussex Yoga Training Ltd will:

• remain informed about developments in yoga teaching
• review courses annually
• update course materials where necessary
• test teaching content before delivery
• monitor assessment processes

All assessments are overseen by course founder & creator Lucy Leslie.

Additional assessors will be experienced, insured yoga teachers trained by Lucy Leslie.

Learners are encouraged to provide feedback during and after assessments.

Feedback is reviewed and improvements implemented where appropriate.


Reasonable Adjustments & Special Considerations Policy

Policy Owner: course founder & creator Lucy Leslie
Last Reviewed: 2026
Next Review: 2027

Introduction

This policy supports learners who require adjustments during training or assessment.

It also provides guidance for staff responding to such requests.

Requesting Adjustments

Requests should be made to:

course founder & creator Lucy Leslie

Requests should include:

• learner name
• course details
• explanation of the request
• relevant supporting evidence where appropriate

Requests should be made as early as possible.

Response Time

Sussex Yoga Training Ltd aims to respond within five working days.

Reasonable Adjustments

A reasonable adjustment helps reduce disadvantage during assessment.

Examples may include:

• additional time
• alternative assessment formats

Adjustments must not compromise the integrity of the qualification.

Special Considerations

Special consideration may be applied if a learner experiences circumstances outside their control, such as illness or injury.

In some cases it may be more appropriate for the learner to complete the assessment at a later date, including deferral to a future cohort where appropriate and agreed in advance.

Important

Reasonable adjustments and special considerations are intended to support continued participation in training.

They do not guarantee financial refunds and all payments remain subject to the Refund, Cancellation & Booking Policy.


Complaints Policy

Policy Owner: course founder & creator Lucy Leslie
Last Reviewed: 2026
Next Review: 2027

Sussex Yoga Training Ltd encourages learners to raise concerns promptly so that they can be addressed effectively.

Scope

This policy applies to complaints relating to services provided by Sussex Yoga Training Ltd.

Matters relating to assessment decisions should follow the Appeals Procedure.

Complaints Process

Stage 1
Where possible, discuss the concern with the person involved.

Stage 2
If unresolved, contact:

course founder & creator Lucy Leslie

Complaints will be acknowledged within five working days.

A response will normally be provided within twenty working days.

Outcomes

If a complaint is upheld Sussex Yoga Training Ltd may:

• review procedures
• provide additional training
• take corrective action where necessary


Appeals Procedure

Policy Owner: course founder & creator Lucy Leslie
Last Reviewed: 2026
Next Review: 2027

Learners may appeal if they believe an assessment decision is unfair.

Grounds for Appeal

Appeals may relate to:

• assessment decisions
• lack of support
• unfair treatment
• delays in marking or feedback

Appeal Process

Stage 1
Appeal directly to Sussex Yoga Training Ltd.

Stage 2
If unresolved, contact:

course founder & creator Lucy Leslie

A response will normally be provided within five working days.

Learners should retain relevant correspondence until certification has been issued.


Safeguarding & Prevention Policy

Policy Owner: course founder & creator Lucy Leslie
Last Reviewed: 2026
Next Review: 2027

Sussex Yoga Training Ltd is committed to safeguarding learners, including vulnerable adults and children.

Responsibilities

Sussex Yoga Training Ltd will maintain a learning environment that prioritises safety, wellbeing & respect.

The organisation aims to ensure all learners have a positive and supportive learning experience.

Safeguarding Measures

Sussex Yoga Training Ltd will:

• provide a safe learning environment
• respond appropriately to safeguarding concerns
• ensure staff maintain professional boundaries
• report serious concerns to appropriate authorities where necessary

Staff Responsibilities

Staff must:

• prioritise learner safety
• report safeguarding concerns
• follow safety procedures within teaching environments

Accidents or incidents must be recorded appropriately.

Staff must hold appropriate insurance.


Malpractice & Maladministration Policy

Policy Owner: course founder & creator Lucy Leslie
Last Reviewed: 2026
Next Review: 2027

Definition of Malpractice

Malpractice refers to behaviour that compromises the integrity of training or assessment.

Examples include:

• plagiarism
• copying work
• impersonation
• unauthorised distribution of course materials
• fraudulent certification claims

Definition of Maladministration

Maladministration refers to failures in administrative procedures, including:

• repeated errors
• unreasonable delays
• inaccurate records

Reporting Concerns

Suspected malpractice or maladministration should be reported in writing to Sussex Yoga Training Ltd.

Reports should include:

• course name
• learner name
• details of the concern
• supporting evidence where available

Investigation

Sussex Yoga Training Ltd will investigate concerns where there is sufficient evidence.

Investigations may include reviewing documents, conducting interviews and consulting relevant parties.

Outcomes

Where malpractice or maladministration is confirmed Sussex Yoga Training Ltd may take appropriate action, including corrective measures or withdrawal of certification.